Door or Dock Down? We Dispatch Now — Across Southern California.

Broken Overhead Door Spring

The most common emergency call we receive. A broken torsion spring makes the door immovable — the operator motor cannot lift the panel weight without counterbalance. We carry the most common commercial spring sizes on service vehicles for same-day replacement.

Common brands: Clopay, Wayne Dalton, Overhead Door, Raynor, Amarr, C.H.I., Haas Door.

Forklift-Hit High-Speed Door

A high-speed door that takes a forklift impact often won't return to the closed position — leaving your production zone, cold storage area, or dock exposed. Fabric panel replacement, bottom bar repair, and control system reset — same-day for most Inland Empire and OC locations.

Common brands: Rytec, Albany, BMP, Dynaco, Rite-Hite, Hörmann, ASI, Cornell.

Dock Leveler Won't Hold Position

A hydraulic dock leveler that won't hold position or won't extend stops every truck at that dock position immediately. Hydraulic cylinder repair, pump motor replacement, and seal kits — most standard repairs completed same-day.

Common brands: Rite-Hite, Kelley, Blue Giant, Pentalift, Serco, McGuire, Poweramp, Nordock.

Rolling Steel Door Off Track

A coiling door that has derailed or a curtain that won't travel to the closed position creates an immediate security and weather exposure. Track repair, guide replacement, and curtain re-engagement — same-day response.

Common brands: Cornell, Cookson, ASTA America, Porvene, Wayne Dalton, Alpine Overhead Doors.

Door Operator Motor Failure

When the operator motor or a dock leveler hydraulic power unit fails, the door is stuck open or closed and the dock position stops working. Motor replacement, control board diagnostics, solenoid and pump service, and limit switch repair — common components carried for same-day repair.

Common brands: LiftMaster, Linear, Overhead Door, Genie, Chamberlain, Viking, DoorKing.

Dock Seal Torn or Detached

At food facilities and cold storage operations, a torn dock seal is an emergency — not a deferred repair. FDA pest exclusion and cold chain integrity are at immediate risk. Same-day foam pad and inflatable seal replacement, FSMA documentation included.

Common brands: Rite-Hite, Blue Giant, Kelley, Pentalift, Serco, McGuire.

Vehicle Restraint Failed to Engage

A vehicle restraint that won't engage is an OSHA safety incident before the first forklift enters the trailer. ICC bar hook replacement, actuator repair, and signal system diagnostics — same-day response, OSHA documentation included.

Common brands: Rite-Hite Dok-Lok, Blue Giant, Kelley, Pentalift, Serco.

Broken Door Cable or Drum

When a torsion spring breaks, cables and drums often unspool simultaneously. Cable fraying or snapping can also occur independently — creating an unbalanced door that is unsafe to operate. Cable replacement and drum inspection — same-day repair for most commercial doors.

Automatic Door Won't Close

An automatic pedestrian door that won't close or stay closed creates both a security gap and an ADA access issue. Sensor alignment, drive motor replacement, and control board repair — same-day response for commercial and medical facility automatic doors.

Common brands: ASSA ABLOY, Stanley, Dorma, Hormann, Tormax, Nabco, LCN.

You reach a person — not voicemail

Our dispatch line is answered by our operations team 24 hours a day. You will not reach an answering service or a recorded message — you speak directly with someone who can dispatch a technician.

We confirm the failure type and location

We ask three questions: What failed? What brand and model if you know it? What is the address? This lets us identify the technician closest to your facility and confirm we have common repair components for that equipment type on the truck.

We give you an arrival time

Based on your location and current dispatch load, we give you a realistic arrival estimate — not a 4-hour service window. For most Inland Empire, Orange County, and Los Angeles County locations, that estimate is 20-45 minutes.

Technician arrives — diagnoses on-site

Our technician arrives with the most common repair components for your equipment type already on the truck. After on-site diagnosis, we confirm the scope and get your approval before starting work.

Written report before we leave

After every emergency repair, your facility receives a written service report documenting the failure cause, work performed, parts used, and equipment condition — formatted for your compliance records if required.