Two loading dock positions at an anonymous commercial warehouse in Sun Valley California
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    Case Study — Kelley Dock Leveler Repair

    Two Kelley Dock Levelers Repaired and Back in Service the Same Day

    A Sun Valley warehouse had two aging mechanical levelers with different component failures. Both were repaired, cleaned, lubricated, tested, and returned to service in about four hours.

    Sun Valley, CA October 2026 Two Kelley Mechanical Levelers

    Facility

    Commercial warehouse

    Equipment

    2 Kelley mechanical units

    Time On Site

    About 4 hours

    Outcome

    Same-day return to service

    The Challenge

    Two older levelers, two different warning signs

    Two side-by-side Kelley mechanical dock levelers, each more than ten years old, had developed separate wear-related problems.

    Dock #1 had a failing hold-down assembly, the mechanism that keeps the platform secure and properly positioned.

    Dock #2 had a leaking lip shock, creating the risk that the lip could drop uncontrolled instead of lowering smoothly.

    Neither dock had stopped completely, but both symptoms could have progressed into unplanned downtime or a safety event under load.

    Project Gallery

    The two dock positions and completed repairs

    Our Solution

    Component-level repair, cleaning, and verification

    Dock #1 — Hold-Down Assembly

    The failing assembly was removed. Manufacturer-supplied brackets were welded in place, the new universal hold-down was installed, and both pull chains were adjusted to the correct length.

    Dock #2 — Kelley Lip Shock

    The leaking lip shock was removed and replaced with a new Kelley unit and new cotter pins, restoring controlled lip movement instead of an uncontrolled drop.

    Preventive Service

    Both pits were cleared of debris, all moving and friction points were lubricated, and each leveler was cycled repeatedly before release back to the warehouse.

    Parts installed: one universal hold-down assembly, one Kelley lip shock, new cotter pins, general-purpose lubricant, and 7018 welding rod.

    The Result

    Both docks ready for use the same day

    Each leveler passed repeated operating tests with no issues. The full two-dock scope took about four hours on site.

    Replacing only the worn components preserved two otherwise serviceable levelers while cleaning and lubrication addressed the maintenance conditions that accelerate future wear.

    ~4 Hours

    Both dock repairs completed

    Repeated Tests

    Smooth, controlled operation confirmed

    Need Dock Leveler Repair or Maintenance?

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